Thank you for choosing HolyIPTV. We strive to provide the best IPTV service experience for our customers. Please read our refund policy carefully to understand your rights and obligations as a customer.

1. General Refund Policy

We offer a 7-day money-back guarantee for all new subscriptions. If you are not satisfied with our service for any reason, you may request a full refund within 7 days of your purchase.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• You must submit your refund request within 7 days of the original purchase date.
• The refund request must include a valid reason for the refund (e.g., service issues, technical problems).
• Refunds are only applicable to new customers and first-time purchases. Renewal subscriptions and repeat purchases are not eligible for refunds.

3. Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• Failure to read the service description or compatibility requirements before purchase.
• Technical issues caused by customer hardware, software, or internet connection.
• Subscription renewals or repeat purchases.
• Abuse or misuse of the service.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [insert contact email] within 7 days of your purchase.
2. Provide your order number, the reason for your refund request, and any relevant details about the issue you are experiencing.
3. Our customer support team will review your request and respond within 48 hours.

5. Processing of Refunds

Once your refund request is approved, the refund will be processed to the original payment method used during the purchase. It may take up to 7-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

6. Changes to the Refund Policy

HolyIPTV reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be posted on this page, and the revised policy will apply to all purchases made after the date of the update.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

• Email: Admin@holyiptv.com
• Whatsapp

Thank you for choosing HolyIPTV. We appreciate your business and are committed to providing you with the best possible service.